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WHY IS MOBILE MARKETING SO IMPORTANT?

Because it’s too big to ignore.

I’m sure you’re well aware of the emergence of smartphones and tablets, but really focus on how prevalent they are the next time you’re, well…the next time you’re anywhere. Take a minute to observe your surroundings when you’re in these places or situations:

MobileMarketingThe workplace – do we ever call anybody ‘at the office’ anymore? Not often, as our phones are always with us, even at meetings or during lunch. Many people also use their smartphones after work to keep up with the never-ending flow of emails. Meanwhile, tablets are gaining prominence in offices as they’re often used in the field to take notes and record video or for sales and presentations.

A coffee shop – the next time you’re in a coffee shop, count the number of devices you see in the store. Chances are there will be a few people fiddling with their phones in line, some others sitting alone having a coffee and reading the news or playing a game on their tablets, and the rest will be sitting in pairs or groups talking (but phones will still be in hand or somewhere close, maybe on the table). No crystal ball here – just reality.

Shopping – whether it’s checking their list at the grocery store, comparing product reviews and prices, or texting without watching where they’re walking, people are using their phones while they’re on the move.

A family function – check it out over the holiday season when you visit family. You’ll see both kids and adults reading and playing games on tablets and everybody will be checking their phones in between lulls in conversation. The lucky ones will get phones, tablets or other devices as gifts.

So, what all these hypothetical anecdotes have to do with mobile marketing and your business? Put simply, there are a lot of people living in the mobile arena, which means that’s where marketing needs to go. Look at the dawn of TV and the computer; new, poplar mediums attract scores of people, and the best marketing follows the people.

Here are a few reasons why putting your company into the mobile marketing game is so important:

Perception

According to the Pew Internet & Life Project, as of 2013, 56% of adult Americans have a smartphone and 35% have tablets. These numbers are rapidly rising year over year, especially among the younger generations (your future customers). You have to be where your customers are to be successful and your customers – no matter what business you’re in – are living in a mobile world. The optics for companies who refuse to get involved in the mobile market aren’t good – it looks like they are either falling behind and losing touch or they just don’t care. Consumers are giving businesses an opportunity to engage with them on a level they’re comfortable with…what’s not to love about that? For perception’s sake, try mobile marketing on for size…you may like how it feels.

Efficiency

Do you want to give your customers a consistent brand experience across all relevant mediums? Check for responsive web design. Do you want to reach your customers at the right times when they’re in the right locations? Check for GPS monitoring. Do you want to interact with your customers in new and interesting ways? Check for QR codes. Mobile marketing works and it’s out there making your competitors’ campaigns more efficient. By effectively integrating with your current digital marketing strategies, mobile marketing can increase engagement, boost conversions and enhance overall results.

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How much time and/or money should a small business spend?

Professional marketing companies will recommend 7% to 8% of your revenue. Others will suggest that small businesses spend 7-20 hours a week. Larger companies more.
The truth is there is no perfect formula for how much time or dollars you should spend. There are so many variables that need to be considered to determine the amount of investment and where to spend it that most businesses go about marketing as if it were a dart game. They throw darts hoping to hit the bulls eye.

The problem is that without some solid marketing information it’s like throwing darts from 30 feet away. If you can gather up lots of information so you understand your customers better, your competition better and your marketing opportunities better you can move the target much closer. Once your darts are hitting the dart board you can start to zero in on the bulls eye.

Marketing Stress

There are three stresses that make up the majority of marketing stress for small to mid sized businesses.

  • Lack of time to manage the marketing
  • Lack of funds to higher a professional to manage the marketing
  • The difficulty in finding and retaining someone to manage marketing with the needed skills for your business

If you started a business with the knowledge that you would be responsible for marketing the business you should have time budgeted for those tasks and have some background that made you feel confident you could manage your the marketing for your company. If you started your business so you could work less or to run the business, you probably don’t have the time or the knowledge to do the marketing yourself. In fact trying to do the marketing when you are ill trained to do so can quickly take up all your time and probably not give you the best results.

The solution- Higher a professional

How to know if you have the right person for you marketing

Digital marketing is changing so rapidly that a small marketing office should probably only specialize in one part of digital marketing in order to master it. If you want to stick to one office to manage all of your digital marketing needs be sure the office has a lot of resources. If you have developed a marketing plan you should see if the company has qualified resources in each digital marketing area that will be needed.

Digital Marketing Fields Include:

First Step – Research and Consultation

Before you dive into a marketing plan consider investing in some research so you better understand your customers, your competition and the marketing options so you can direct your marketing efforts in a more profitable direction. The money will be well spent as it can save you countless dollars in future marketing.

WSI-We do it all because we can.
We have over 1200 offices and production centers in over 80 countries. This office in located in Asheville, the Western North Carolina regional office.

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